
Phone Banking Officer
Full time Jobs Quick posted 4 months ago in Banking , in CRM/Phone/Internet Banking Executive Shortlist Email JobJob Detail
-
Offered Salary 1000
-
Career Level Others
-
Experience 4 Years
-
Gender Male
-
Industry Banking
-
Qualifications Certificate
Job Description
Job description
Purpose of the Job : The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.
Roles & Responsibilities:
- Handling and resolving customer complaints/ queries over phone
- Providing customers with relevant product and service information
- Cross selling various banking products to customers over phone
Key skills:
- Fluency in spoken English & Hindi language
- Open to work in rotational shifts
Competencies:
- Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
- Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
Qualification & Experience:
- Graduate with 0 to 4 years of experience.
Required skills
Other jobs you may like
-
Senior Graphic Designer at XL Dynamics India Pvt.Ltd
- @ Jobs Quick
- Pune, Navi Mumbai, Mumbai, Indore, Ahmedabad, Noida, Jaipur,
- Creative , Banking , it sector , Programming And Designing